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Hong Kong Jewellery Show

13 April 2019

    Attending Hong Kong Jewellery Show Pavillon 3G booth 3G 305     ...


Vicenza Show September

13 April 2019

    Attending Vicenza Jewellery Show Pavillon 5 booth 115       ...


Jck Las Vegas 2019

13 April 2019

    Attending JCK Las Vegas ITALIAN PAVILLON booth 20019        



23 February 2019

    Attending HKCEC PAV. 3C C-08    


Piuma Ring Spinel

05 November 2018         Stretch it, wear it!Nivola is not for jewelry lovers.It is for refined ...



All transport risks are seen to be borne by the customer. Upon delivery of the goods, the customer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document. In case of discrepancy, the same should be reported on the same document and confirmed within seven days by email at This email address is being protected from spambots. You need JavaScript enabled to view it. . Any hidden defects must be reported  writing an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Each alert over these terms will not be taken into account. For each statement, the customer assumes full responsibility for the statements.

Right of withdrawal

The right of withdrawal is regulated under the DSL n. 185 of 22/05/1999, in implementation of Directive 97/7/EC if the client-consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase form indicating d on the order a VAT number) is entitled to withdraw from the purchase contract for any reason. To exercise this right, the customer must send a notice within 10 working  days to Masi Gioielli  from the date of delivery of the goods. Such notice shall be sent by registered letter with return receipt addressed to: "Masi Goielli Snc di Umberto Masi and Andrea, Piazza Gramsci 14, 15048 Valenza (AL)" after sending a written notice via email at "info @ "

Procedures for withdrawal

The right of withdrawal is subject to the following conditions:
• The purchased goods must be returned intact and in original sealed packaging, complete with all its parts, including packaging and any documentation and accessory equipment: instructions, screws, etc..
• Shipping, until the certificate of receipt in our warehouse is under the responsibility of the customer;
• Masi Gioielli  is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.


Without prejudice to any repair costs for damage to the original, Masi Gioielli  will refund the customer the full amount already paid (within 30 days from the date of receipt of notice of cancellation or from the date of receipt of the returned goods) by Bank  check, bank tranfer or discount coupon. Is the responsibility of the Buyer shall deliver promptly  the bank on which obtain reimbursement (IBAN of the Current Account of the invoice).

When claim of withdrawal

  • The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents) or in the event that Masi Gioielli finds one of the following abnormalities:
  • Using part of the property and any supplies;
  • The lack of external and /or internal packaging;
  • The absence of integral elements of the product (accessories, hardware, manuals, parts, ...)
  • Damage to the product for reasons other than transportation

In the case above, Masi Gioielli will return t the property purchased by charging the shipping costs.


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Piazza Gramsci,15
Valenza - Italy

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